FAQ

1. When was the watch factory established?
Watches5.com was founded in Guangdong China in 1995. It is a B2B company focused on watch OEM/ODM, integrating watch R&D, design, production, logistics and financial services.

2. What is the factory's monthly production capacity?
Our factory covers a total area of 21,000 square meters, with an average monthly production capacity of 700,000 pieces.

Watches5.com has clients in 110 countries and regions all over America, Europe, Middle East and Southeast Asia etc. It has helped 60% of them achieve double-digit growth and with its assistance, multiple brands successfully seized regional leadership.

3. What kind of services & watches do you provide?
In the past 30 years, Watches5.com has accumulated services for 500 + global brand partners, providing high-quality, cost-effective Steel Watch ODM/OEM services. We can also produce other kinds of watches according to customers demand.

4. What is the MOQ for watch?
Tens of thousands of watch series, continuously update the latest 500 piece hot sale watch models every month.

Thanks to the advantages of Watches5.com's whole process service, we can design and produce high-quality steel watches at all price points with minimum order of 300-1000pcs/each model.

5. Which payment method is usually used?
We usually use T/T and Western Union, 70% deposit in advance, balance T/T balance before shipment.

6. When is the delivery time?
Our watches are reasonable price, high quality and punctual delivery, because all accessories are customized according to customer demand, in the case of existing molds, the production time usually need 3 months, allowing you to quickly seize market opportunities.

7. Free packaging?
We offer free OPP bag + bubble bags + white boxes. At the same time, we can custom the package according to your requirement.

8. Can you provide international freight service? How long will it take?
We can provide international freight services, such as express, air and sea transportation.

According to your quantity and your region, we can choose the most suitable transportation mode and route for you, so that the goods can be delivered to you as soon as possible.

9. Can I use my own logo or provide a logo design?
Yes, of course.

10. What is the warranty policy?
Watches5.com, with independent dust-free production workshop, precise engineering manufacturing technology, equipped with various advanced testing equipment and perfect quality control system, each watch meets European and American standards.

We support warranty for non -human damage. So far, we have maintained friendly cooperation with watch brands. Enjoy a sizzling online.